(8 Community Reviews)500 Stevens Drive, Philadelphia, PA 80207
Renaissance Philadelphia Airport Hotel, A Marriott Luxury & Lifestyle Hotel, PA 80207 near Philadelphia International Airport
Traveler Rating
Very good
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Rating summary
Sleep Quality
It was great very easy to get to the sport and very resonable just to bad the pool was closed
Hotel is getting much needed update therefore many things were not up to par. Staff however was great as usual, with special mention of Missy and Cathy in bar area. So busy that night they ran out of beers and some alcohol. Nonstop workers!!! Nate from security escorted us to shuttle which was appreciated since it was a 4:am departure and James our driver could not have been nicer. All their contributions made up for the many small items that were not anticipated. Hope all the improvements will be completed by the time we need to use this location.
Room was clean an well stocked. The staff was very friendly and helpful....there was a glitch with airport shuttle. Someone locked the keys in the running van..but no delay and another was brought in and there was no tile lost!
We stayed one night before our flight and one night after we came back. The hotel is okay. clean beds and all. it shows its age though and needs updating. One problem we had was that that even though the hotel was advertised as breakfast included, when we checked in we were not automatically offered breakfast coupons. They even claimed that the stay park rate did not include breakfast. Only when we protested did they provide the coupons.
The location is excellent for staying near the airport and taking the shuttle. Customer service was also good.
Great service and very nice staff. We were lucky to stay at this hotel. the service was great and they made sure we got to the airport on time.
My wife and I stayed there one night to catch an early flight from PHI. The location of the hotel is perfect as it is not too close to hear all of the planes but close enough to be there in minutes. The food was good and the accomodations were comfy, especially the bed. The staff was simply wonderful and nothing was too much bother. We got a wake up call to catch an early flight. The driver of the van was a little late and another couple were cutting it very close to get to the flight so Sharis, the night auditor at the front desk took us all to the airport in another van that was sitting outside. What a very nice person and definitely an asset to the organization. We will stay there again in the future and it was very nice leaving our car parked there in their secure lot rather than at the airport. And the cost for leaving it there is included in the room. Nice place.
Very spacious quiet clean rooms - need updating but comfy bed and excellent staff and service.