Excellent

Anne Medeiros

April 06, 2019

First time using and won’t be the last :) Very easy to use and got a better rate than other websites I was looking at!

Mary Pat Van Epps

March 07, 2019

I've only just booked the hotel with parking package for a cruise out of New Orleans, but it was so simple and easy to do and the price was less than the hotel quoted me. I will surely use them again. No cancellation fee either. I'm loving it!

Gerald Lovelace

February 07, 2019

Hamza Khan | Front Office Manager was more than helpful in ensuring my issues, he went beyond expectations Good job Hamza

Sherri Bowers

February 03, 2019

Try it. Less stress more enjoyment

Eileen Fabro

January 23, 2019

We stayed at O'Hare DesPlaines Best Western hotel offered through the Park, Sleep and Fly Hotels program. This was the first time using this program and we couldn’t have been more pleased. Pulling into the hotel parking lot, I had some hesitation. However, once inside, we were pleasantly surprised. The front desk clerk, I believe her name was Andrea, was professional and efficient getting us checked in. The hotel is definitely showing some wear and tear, however, our room looked as if it was ...

Robert Perez

January 18, 2019

quick and easy process Any changes needed are addressed quickly

Wayne Lee

January 09, 2019

We love the program. The peace and convenience of staying near the airport takes a lot of the stress out of traveling.

Patricia Veal

December 30, 2018

Well, I just completed the online booking part only - and am only rating based on this initial experience. I made an error in my dates while making a reservation online and called and left a message for assistance. The support person (Janine) was very responsive and was able to help me cancel my incorrect reservation and confirm a corrected reservation. All this was done on a Sunday morning the day before New Year's eve. I wasn't expecting a call back or email until Monday (at the earliest)...

Kathleen Ochse

December 03, 2018

The lady who just helped me was extremely helpful and pleasant..kudos to her!!

Midori Verity

November 30, 2018

From the front desk gentleman, Mark, to the restaurant wait person, Maria, their service and friendliness were top notch!